Comprised of three senior partners, the Stolle Group is an organization that has over 80 combined years of industry experience. Since transitioning from operations to consulting in the Hospitality and Tourism industry, the Stolle Group has continued to build on its reputation as leading industry experts. With core competencies encompassing all areas of hospitality development and management, the group has an excellent understanding of what is needed to successfully see a project through to completion and make it work.
As a group, the partners have been involved in the direct supervision of the development of over nine resorts, 10 hotels and 10 health/beauty spa operations in over seven countries. Understanding that no two operational environments are the same, and that each development is unique to its geographic location, the partners understand how to evaluate the opportunities and challenges inherent in the project and use this information to produce the best possible results. This is evident in the success the group has had in developing projects in Europe and North America, with clients ranging from boutique hotels to large corporate entities.
F. Ulrich "Rick" Stolle
With over 45 years entrepreneurial experience in the resort, hotel, restaurant, and spa industries, Rick has a wide range of managerial skills encompassing both Operations and Sales & Marketing. For over 35 years, his privately-owned company, Stolle Service Ltd. has owned or leased hotels in Germany and Canada. Rick has built and/or opened nineteen resorts and/or hotels in Europe and North America, establishing a reputation for excellence and the respect of his peers.
Kathryn L. Stolle
With over 15 years experience in spa management and consulting and over 30 years in hospitality, Kathryn provides expertise in the areas of planning, function, design, operational procedures, marketing and public relations for resort, hotel and day spas. Kathryn has showcased her abilities as lead consultant on over 10 spa projects, and is a pioneer in the development of the Medical Resort Spa concept in Canada, featured at the recently opened Santé Spa located in the Westin Victoria Bear Mountain Golf Resort and Spa.
Rick Stolle, Jr. MBA
With over 15 years experience in the hospitality industry, specializing in finance and development, Rick is in a unique position to be able to provide insights from a diverse set of perspectives. With a history of having worked for everything from large hotel chains to independent hotels in Europe and North America, and having been the Director of Operations & Development for a multi-unit franchise organization, he knows how to assess a project and implement solutions.
The Stolle Group is able to provide a balanced approach of old fashioned "know-how" with state-of-the-art technologies. They employ an analytical process, combined with years of experience, to provide creative, effective results. This solutions-driven approach provides its clients a roadmap that has withstood the test of time, while taking into account the ever-changing dynamics that affect the hospitality industry today.
In the area of Planning:
work together with your professionals, such as architects, interior designers, kitchen designers, etc. to provide design guidelines and suggestions that produce a final product that is functional, efficient and cost effective.
In the area of Construction Management:
work with your construction team to provide quality controls to ensure that agreed upon guidelines are implemented and that the final product meets expectations.
In the area of Operations:
provide a vision plan, market research, and implementation strategy that will work within your scope of desired operations.
In the area of Quality Control:
establish a training system that sets guidelines and expectations, to ensure the operations team is properly trained and that the guest experience is defined suitably.
In the area of Systems Analysis:
design a property management system that encompasses your scope of operations for all proposed services, including: point-of-sales, energy control, door-key, in-house movies, etc.
In the area of Training:
design a training program that will incorporate all future aspects of human resources requirements and provide a complete plan prior to the completion of construction and project opening, including/if needed: operations manuals, training manuals, serving-it-right policies, management strategies, etc.
Our team of seasoned consultants has a wealth of experience working with developers and operators. We have the ability to provide value to our clients in every project we undertake.
Let our experience be your guide!
If you are planning a hotel/resort or day spa or need the services we can provide, don't hesitate to email firstname.lastname@example.org or call 250.370.2727 today!